FREQUENTLY ASKED QUESTIONS
IF YOU HAVE ANY QUESTIONS THAT WE HAVEN’T COVERED HERE, DON’T HESITATE TO CONTACT US.
The Alcott is centrally located at 1 Birdwood Avenue, Lane Cove.
Click here to view our location on google maps
The Alcott can easily be accessed from The Lane Cove Tunnel. Just take the Longueville Road exit from whichever way you are travelling.
Click here for the Lane Cove Tunnel Map
We are located within walking distance from Epping Road, Lane Cove and Longeuville Road, Lane Cove bus interchanges. Click here for more information about travelling to The Alcott by bus.
Limited parking is available on site for Tiered Members. Nearby street parking is mainly limited to 2 hours. Alternatively there are several car parks dotted around the Lane Cove area. Click here to download the official Lane Cove Shopping Precinct Car Park Map
Due to licensing restrictions, we kindly ask that you leave your beloved pooch at home (with water and plenty of dog treats of course!)
The Alcott dining room is located on the ground floor and is a dedicated restaurant area that seats 50 people. The opening hours can be found here and the menu can be viewed here. Bookings can be made here.
The Spritz bar is also located on the ground floor and is an alfresco space with Spritz cocktails and wine on tap, comfy sofas with views over Lane Cove and lush greenery. The perfect spot to sit back and relax with a glass of vino and good company. The opening hours can be found here. The food menu can be found here.
The Main Bar is our indoor bar area on the ground floor. With all your favourite beers and ciders on tap, and a curated wine list. The Main Bar has something for everyone.
We encourage bookings to ensure that you secure are about to secure the time and date that of your preference. Reservations can be made by clicking here
If you have an event enquiry, please email events@thealcott.com.au
While we recommend that you book ahead, we also love a bit of spontaneity… so walk-ins are welcome!
Our menu has been carefully created to accommodate a wide variety of dietary requirements. Please let your waiter know of any specific requirements prior to ordering and we will do our best to accommodate your request.
We are absolutely wheelchair accessible! We have a lift that allows access to all levels of The Alcott. For any concerns, please call ahead of your visit so that we can answer any questions directly.
If you live within a 5km radius of The Alcott you need to be a member to gain entry, or be signed in by a member, or be a member of another LIKE club such as a Leagues club.
The Alcott Lane Cove is a NSW Registered Club and is affiliated with The Greens North Sydney, Norths Cammeray, The Verandah Beecroft, Molly’s Pavilion, The Glasshouse Artarmon and Seagulls Club. If you are a member of either of these clubs, your membership extends to Norths. Becoming a member of Norths also give you automatic access to these clubs.
Visitors and Guests are subject to the rules and requirements of the Registered Club Act. For further information, click here.
You can become a member with the click of your mouse! You can sign up online in a matter of minutes and from as little as $10. To become a member click here
Under the Registered Clubs Act all event attendees must be either a member of a Norths Collective venue, be signed in as a guest of a member, or sign in as a visitor (showing valid photo identification & only permissible if you live outside the 5km radius) when attending an event.
Our entertainment schedule is updated regularly! Keep up to date with what’s on at The Alcott each week by signing up our newsletter here
Yes we welcome people to come and use the hot desk space during the day. The Alcott is a great place for creative thinking, inspiration and to host meetings.
A gift voucher to The Alcott are a great gift idea and can be purchased via our website. Click here
The crazily talented team at Pony Designs are the creative genius behind the beautiful interiors you see at The Alcott.
The Alcott are proud to give back to the local community. We sponsor a variety of local sporting, musical, art and community groups. For further information please contact info@thealcott.com.au.
We are always interested to hear from people who are passionate about the hospitality industry and who are energetic, customer service focused and reliable. Email your CV to careers@thealcott.com.au
Membership Refund Policy
Upon cancellation of ones membership, Financial Members are not entitled to a refund or part thereof.
Privacy Statement
The Alcott is subject to the provisions of the Privacy Act 1988 (Cth). The personal information provided by you on this form/application and attached documents will be used to process your membership application. Failure to provide all of the requested information may result in your application being rejected. You have a right to access and correct any of your personal information that the Club holds on you. The Club does not usually disclose your personal information to any other organisation or person unless there is a legal requirement to do so. The Club may disclose your information to third parties that provide services under contract to the Club. These contracts require the third party to keep your personal information confidential and secure. Your personal information, including information about you obtained as a result of you placing your membership card in a gaming or other club machine (not Automatic Teller Machines), may be used by the Club for marketing purposes to improve our services and to provide you with the latest information about those services and any new related services and promotions. You can opt out at any time.
Cashless Gaming Terms & Conditions
All persons who play gaming machines in this Club agree they do so subject to conditions of gaming machine play and the following rules which shall be the terms and conditions for use of card-based gaming at North Sydney Leagues Club Ltd group including seagulls Club, The Greens North Sydney and The Alcott Lane Cove. If you do not agree to these terms and conditions, you must not play the gaming machines or use the card-based gaming functions. The decision of the Club as expressed by its officers and/or employees as to the interpretation of these rules shall be final.
The Club, by law, can only issue one player card per person. The person must be over 18. If your card is lost or stolen, you must immediately report this to the Club. A replacement card will be issued once you have completed the necessary declaration required by the Club. You must not have more than one player account open at this Club at any one time.
The security of money in player accounts is the responsibility of both the Club and the account holder. The government and its agencies take no responsibility for any losses that might occur from the account. The account holder is solely responsible for ensuring that their personal identification number (PIN) is kept confidential and that no other person has access to the account holder’s player card. The account holder is liable for any losses that might arise from, or in connection with, the account holder’s failure to comply with such responsibilities.
The account holder may at his/her discretion set a weekly account limit by written request to the Club. The setting of a weekly account limit may also include arrangements for the deactivation of the account card. If a weekly account limit is set the player may alter the limit by written request to the Club. If the player wishes to decrease the weekly account limit, the decrease will take effect within 24 hours of the request being received. If the notice is to increase the weekly account limit, the increase will not take effect until 48 hours after the notice is given to the Club.
By participating in card-based gaming at North Sydney Leagues Club Ltd or associated Clubs, you agree and are bound by these terms and conditions, as may be varied by the Club’s member notice board.
Monthly player activity statements are available on request, if the account has been active, free of charge. If a player requires a copy of previous activity, a charge may apply.
You have the option of whether or not you wish to participate in card-based gaming at North Sydney Leagues Club Ltd or associated Clubs at any time. If you do not wish to participate, please notify the Club immediately in writing.
Under Section 97 of the Gaming Machines Regulation, 2010, persons issued with a player card have the option of whether or not they wish to participate in the loyalty scheme by the Club. If you do not wish to participate in the player reward scheme at any time please notify the Club immediately.
The Club takes no responsibility for any losses the player incurs as a result of playing gaming machines at the Club whether by coin, cash or membership rewards card. The player acknowledges that certain linked jackpots may be electronically transferred to a winning machine’s credit meter. Player accounts are not permitted to hold more than $1,000. If this amount is exceeded you will need to adjust your balance before your account card will operate a gaming machine
The money held in player card accounts is kept seperate and not used for any other purposes. Any interest that may be accrued on a player card account fund held by the venue will be distributed to a designated charity.
Help is close at hand. GambleAware visit gambleaware.nsw.gov.au or call 1800 858 858
